The City of Masvingo, Fire and Rescue Services have initiated the roll out of an innovative fire prevention campaign code named ‘Fire is Everyone’s Fight’ as the fire season approaches.

One of the key messages illustrates the dangers of people starting uncontrolled fires and the need for everyone’s involvement in curbing the needless veld fires and disasters like air pollution so often caused by this hazardous behavior. In addition to this, fire and rescue services contacts are being distributed in the community.

The Fire is Everyone’s Fight approach

The approach of the ‘Fire is Everyone’s Fight’ campaign emphasises collective action with cooperative efforts from various sectors such as the fire and rescue services and health services. The approach further emphasises prevention – its starting point is that fires can be prevented and everyone has a role to play in ensuring that they are prevented and managed.

The collaboration recognises the power of partnership as a critical means of marketing and delivering accurate and consistent fire safety messages into the community. This will be accomplished using a number of strategies, such as sharing information, joint development of targeted messaging and implementing multi-level behavior modification interventions.

By leveraging the fire prevention campaign, efforts will help the diverse members of our society own and take action to reduce their own personal risk of fire.

Objective of the Fire Prevention Campaign

• Reduce air pollution
• Avert loss of life
• Minimise losses

The City of Masvingo is conducting a Client Satisfaction survey targeting residents, ratepayers, business community, potential investors and other stakeholders’ perceptions and options of the local authority. The findings will be used as a reference in prioritizing areas for improvement within Council.

The survey will feed into the City’s strategic plan with the aim to also improve on service delivery.

The survey will update the state of Masvingo service delivery report.

Some of the questions posed are: ‘Is there a correlation between billing and service delivery? , The City of Masvingo employees are quick to respond to complaints? Was your query or complaint responded to your satisfaction?

This is also an opportunity to raise awareness on anti-littering, vandalism of Council infrastructure and sensitisation on the importance of having functional water meters, where to report faults and the just launched City of Masvingo digital services.

City of Masvingo’s technocrats today the 23^rd of May 2023 signed performance contracts before the city managers whose performance will now be measured as the government presses for a high-performance culture throughout all sectors.

The technocrats signed the performance contracts after the heads of departments did the same early this year.

At today’s event, the technocrats signed the performance in the presence of the Town Clerk, Eng. Edward Mukaratirwa.

In his key note address, Town Clerk, Eng. Edward Mukaratirwa said it was critical to note that performance of the City was measured by outputs, therefore the need for the city’s technocrats to work accordingly.

‘The performance of our city is measured by your results as the city’s technocrats, that is outputs and outcomes attained at the end of service delivery value chain. Those results must positively transform the status of Masvingo and stakeholders’ welfare.

This process is necessary to track and measure performance’, he said.

The institutionalisation of a culture of high performance in organisations, underpinned by performance contracts among other mechanisms, is stated on the policy announcements made by His Excellency, the president of Zimbabwe, Dr. Emmerson Dambudzo Mnangagwa on the need to have competent staff, who pride themselves in delivery of quality and timely services.