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Blog
Home News City of Masvingo commences prepaid water meter pilot project
News
ICT October 15, 2024

City of Masvingo commences prepaid water meter pilot project

True to its vision of becoming an Industrialized World Class Metropolitan City by 2030, City of Masvingo has commenced installation of prepaid water metering in Eastvale on 20 properties as a pilot project aiming to improve water supply management in the city.
The primary motives behind installing prepaid water meters include:
Financial Benefits:
1. Reduced water losses and theft
2. Increased revenue collection
3. Elimination of estimated billing
4. Reduced bad debt
Water Conservation:
1. Encourages responsible water usage
2. Reduces waste and leaks
3. Promotes water efficiency
Operational Efficiency:
1. Automated meter reading and billing
2. Reduced manual meter reading errors
3. Enhanced customer service
Consumer Benefit
1. Real-time water usage monitoring
2. Control over water consumption
3. Avoidance of surprise bills
Environmental Benefits:
1. Conservation of water resources
2. Reduced energy consumption
3. Mitigation of water scarcity impacts
Prepaid water meters aim to create a culture of water conservation, reduce waste, and promote financial sustainability.
Prepaid water metering is expected to roll out to other parts of the city after successful evaluation of the pilot project in Eastvale.
1
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IMPORTANT CONTACTS

Municipal Offices, Civic Centre Robert Mugabe Way PO Box 17 Masvingo Zimbabwe

MASVINGO

263 (392) 262 431/4      

(263 (392) 262 257

FIRE BRIGADE

 (0392) 2264 811

0774 697 931

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0712 213 089

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(0392) 262414

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City of Masvingo Client Satisfaction Survey 2023 Second Quarter

We are conducting a Client Satisfaction Survey targeting residents, ratepayers, business community, potential investors and other stakeholders’ perceptions and opinions of the City of Masvingo. The findings of this research will be used as a reference in prioritising areas for improvement within Council. It is in this regard that we kindly seek your contribution to this survey by responding to this questionnaire.
You can be assured that responses obtained from this exercise will be treated with utmost confidentiality and will only be used for the purposes of this research.

We would like to hear from you how best we can improve your experience with the City of Masvingo and also how best we can improve on service delivery.

Click Here to take the survey questions: