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Blog
Home News City of Masvingo slashes minimum water charges by 50%
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admin April 29, 2020

City of Masvingo slashes minimum water charges by 50%

In a noteworthy development, the City of Masvingo met with the business community and residents associations (MURRA and MASDRRA) on the 28th of April 2020 on a stakeholder interface aimed at cushioning the ratepayers in response to the previous outcries over March 2020 bills. To that effect the City Council has slashed the minimum water charges by 50%.

The City Fathers were commended for stepping up to the plate by reducing minimum water band from 0-10m3 to 0-5m3, translating to a reduction in the minimum water charge for high density areas from $260 to $130 and the basic household bill from $602.90 to $472.90. The effect of this is that residents will pay less in fixed charges and their bill becomes more dependent on their water consumption.

Among the subjects discussed was the sourcing of service delivery like refuse collection from private players, revival of traditional revenue streams which include; farms, beer halls, Mucheke Bus Terminus and create an autonomous department for them to be effective and efficient as well as privatising prepaid parking.

Acting Town Clerk, Engineer Edward Mukaratirwa however said, the City Council had taken note of the submissions and the issues were to be attended to with due diligence.

He also urged residents to religiously service their water bills.

“We are open to ratepayers to come and negotiate for payment plans for the debts they are owing City Council. However, we urge the residents to service their water bills and at all cost save water”, he said.

His Worship, The Mayor, Cllr Collen Maboke in his welcome and closing remarks also reiterated the need for ratepayers to pay their water bills to enable the City Council to provide services to the city.

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IMPORTANT CONTACTS

Municipal Offices, Civic Centre Robert Mugabe Way PO Box 17 Masvingo Zimbabwe

MASVINGO

263 (392) 262 431/4      

(263 (392) 262 257

FIRE BRIGADE

 (0392) 2264 811

0774 697 931

WATER BURSTS

0712 213 089

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(0392) 262414

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City of Masvingo Client Satisfaction Survey 2023 Second Quarter

We are conducting a Client Satisfaction Survey targeting residents, ratepayers, business community, potential investors and other stakeholders’ perceptions and opinions of the City of Masvingo. The findings of this research will be used as a reference in prioritising areas for improvement within Council. It is in this regard that we kindly seek your contribution to this survey by responding to this questionnaire.
You can be assured that responses obtained from this exercise will be treated with utmost confidentiality and will only be used for the purposes of this research.

We would like to hear from you how best we can improve your experience with the City of Masvingo and also how best we can improve on service delivery.

Click Here to take the survey questions: