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Blog
Home News City of Masvingo Wins Prestigious ZNCC Best Customer Service Award
18 oct
News
ICT October 18, 2024

City of Masvingo Wins Prestigious ZNCC Best Customer Service Award

City of Masvingo has been recognized for its exceptional customer service, receiving the coveted Best Customer Service Award at the Zimbabwe National Chamber of Commerce Award Night.
This esteemed award acknowledges City of Masvingo’s unwavering commitment to delivering outstanding customer experiences, exceeding expectations, and fostering long-lasting relationships.
City of Masvingo is dedicated to providing world-class service, ensuring every interaction leaves a lasting, positive impression.
This award validates Council team’s tireless efforts to listen, innovate, and delight stakeholders.
The Award Ceremony brought together industry leaders, recognizing excellence in customer service. City of Masvingo was selected from a pool of notable nominees, demonstrating exceptional customer-focused strategies.
1
Eng. Edward Mukaratirwa Wins Prestigious Manager of the Year AwardEng. Edward Mukaratirwa Wins Prestigious Manager of the Year AwardOctober 18, 2024
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IMPORTANT CONTACTS

Municipal Offices, Civic Centre Robert Mugabe Way PO Box 17 Masvingo Zimbabwe

MASVINGO

263 (392) 262 431/4      

(263 (392) 262 257

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 (0392) 2264 811

0774 697 931

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City of Masvingo Client Satisfaction Survey 2023 Second Quarter

We are conducting a Client Satisfaction Survey targeting residents, ratepayers, business community, potential investors and other stakeholders’ perceptions and opinions of the City of Masvingo. The findings of this research will be used as a reference in prioritising areas for improvement within Council. It is in this regard that we kindly seek your contribution to this survey by responding to this questionnaire.
You can be assured that responses obtained from this exercise will be treated with utmost confidentiality and will only be used for the purposes of this research.

We would like to hear from you how best we can improve your experience with the City of Masvingo and also how best we can improve on service delivery.

Click Here to take the survey questions: