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Blog
Home News City of Masvingo employees sign performance contracts
IMG-20230523-WA0015
News
pr pr May 24, 2023

City of Masvingo employees sign performance contracts

City of Masvingo’s technocrats today the 23rd of May 2023 signed performance contracts before the city managers whose performance will now be measured as the government presses for a high-performance culture throughout all sectors.

The technocrats signed the performance contracts after the heads of departments did the same early this year.

At today’s event, the technocrats signed the performance in the presence of the Town Clerk, Eng. Edward Mukaratirwa.

In his key note address, Town Clerk, Eng. Edward Mukaratirwa said it was critical to note that performance of the City was measured by outputs, therefore the need for the city’s technocrats to work accordingly.

‘The performance of our city is measured by your results as the city’s technocrats, that is outputs and outcomes attained at the end of service delivery value chain. Those results must positively transform the status of Masvingo and stakeholders’ welfare.

This process is necessary to track and measure performance’, he said.

The institutionalisation of a culture of high performance in organisations, underpinned by performance contracts among other mechanisms, is stated on the policy announcements made by His Excellency, the president of Zimbabwe, Dr. Emmerson Dambudzo Mnangagwa on the need to have competent staff, who pride themselves in delivery of quality and timely services.

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City of Masvingo Client Satisfaction Survey 2023 Second Quarter

We are conducting a Client Satisfaction Survey targeting residents, ratepayers, business community, potential investors and other stakeholders’ perceptions and opinions of the City of Masvingo. The findings of this research will be used as a reference in prioritising areas for improvement within Council. It is in this regard that we kindly seek your contribution to this survey by responding to this questionnaire.
You can be assured that responses obtained from this exercise will be treated with utmost confidentiality and will only be used for the purposes of this research.

We would like to hear from you how best we can improve your experience with the City of Masvingo and also how best we can improve on service delivery.

Click Here to take the survey questions: