We are conducting a Client Satisfaction Survey targeting residents, ratepayers, business community, potential investors and other stakeholders’ perceptions and opinions of the City of Masvingo. The findings of this research will be used as a reference in prioritising areas for improvement within Council. It is in this regard that we kindly seek your contribution to this survey by responding to this questionnaire.
You can be assured that responses obtained from this exercise will be treated with utmost confidentiality and will only be used for the purposes of this research.
We would like to hear from you how best we can improve your experience with the City of Masvingo and also how best we can improve on service delivery.
