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Tel: 263 (392) 262 431/4 / Fax: (263 (392) 262 257

It is a great honour to welcome you to the Ancient City of Masvingo for the meeting of the Urban Councils Association of Zimbabwe Finance Committee.
I am so glad that you have chosen Masvingo as the venue for this very important meeting as you deliberate and chart the path to ensure that UCAZ survives the prevailing harsh economic climate characterised by ever rising cost of goods and services and shortage of same.
At local authority level, the economic challenges have had a visible effect on service delivery notably regular breakdown of refuse collection fleet, pumps and other accessories whose spares require foreign currency that we are failing to access from the Apex Bank.
I trust that you are going to draw inspiration from the indestructibility of the Great Zimbabwe Monument just 30km from the City Centre, to come up with innovative strategies to assist local authorities/UCAZ to remain in existence and relevant in this ever changing environment.
I wish you the best in your meeting and once more enjoy our hospitality.
Thank you.




We are conducting a Client Satisfaction Survey targeting residents, ratepayers, business community, potential investors and other stakeholders’ perceptions and opinions of the City of Masvingo. The findings of this research will be used as a reference in prioritising areas for improvement within Council. It is in this regard that we kindly seek your contribution to this survey by responding to this questionnaire.
You can be assured that responses obtained from this exercise will be treated with utmost confidentiality and will only be used for the purposes of this research.
We would like to hear from you how best we can improve your experience with the City of Masvingo and also how best we can improve on service delivery.